Check-in info

Stop printing – check-in with smartphone. Open your booking conformation and show the bar code from your smart phone.

Check-in is requierd to get on the ship, please check that:

  • Your ticket is booked on the right departure
  • Everyone that are booked with same ticket with you, are there
  • All the passengers have their travel documents ( passport, ID card)
  • All of the information about the travellers is correct
  • You have document certifying the discount
  • Children 13–17 years of age may travel unaccompanied by an adult provided that they have written consent from from a parent or legal guardian.
  • Children 12 years of age or under are accompanied by an adult
  • Tickets are purchased for pets and bicycles
  • Pets are in a cage or with a muzzle

The check-in clerk has the rights to ask for travellers to go back to the ticket office in case there is any problems with the ticket.

Online tickets – Print the booking conformation with barcode sent to you to the e-mail address provided. You don’t need to visit the ticket office before boarding the ship – you can go directly to check-in.

Tickets purchased using the serial ticket – Print the booking conformation with barcode sent to you to the e-mail address provided. You don’t need to visit the ticket office before boarding the ship – you can go directly to check-in.

Tickets booked with serial ticket via ticket office – Print the booking conformation with barcode sent to you to the e-mail address provided. You don’t need to visit the ticket office before boarding the ship – you can go directly to check-in.

Tickets booked with serial ticket via phone – You can book your ticket by calling us and have you booking conformation sent to your e-mail. print the booking conformation with barcode sent to you to the e-mail address provided. You need to visit the ticket office before boarding the ship and pay for the ticket.

Ticket purchased and payed in ticket office – Ticket purchased from the ticket office you are given a ticket with barcode that you can use for boarding.

All the passengers must be in terminal 30 minutes before the departure. If you have not printed the ticket you can print one at ticket office. If you wish to have your ticket printed by ticket office you should be in terminal at least 1 hour before the departure.